Terms & Conditions
These terns and conditions of engagement govern the use of EZTax.co.nz. Applications submitted to us will be deemed to constitute acceptance of these terms.
1. AUTHORITY TO ACT
1.1 I authorise EZTax (Lowthers Tauranga Limited) to act as my agent for tax purposes. Authority is given to link me to their tax agency client list to obtain, query and change information, through all Inland Revenue media and communication channels, on my tax account(s) for all tax types, except child support, and until further notice. If I already have a tax agent I will be delinked from my previous agent’s list.
1.2 I authorise IRD credits to be credited to Lowthers trust account where necessary.
1.3 I authorise EZTax (Lowthers Tauranga Limited), as my tax agency to sign tax returns on my behalf where necessary.
1.4 I acknowledge that at any time EZTax (Lowthers Tauranga Limited) reserves the right to withdraw me from their services and “de-link” me from the tax agency list. I understand that I will still be liable for any outstanding fees incurred prior to my withdrawal should this occur.
2. ID VERIFICATION
2.1 I agree that EZTax (Lowthers Tauranga Limited), through an approved third party provider, may verify my identity by photo identification, address verification, NZ Driver License verification, and/or NZ Passport verification (if details are supplied by myself).
3. FEES
3.1 I agree to pay any fees incurred upon submission of my application as set out in EZTax (Lowthers Tauranga Limited) fee schedule(link).
4. INFORMATION ACCURACY
4.1 I understand that EZTax (Lowthers Tauranga Limited) relies upon the information provided by the IRD and submitted by the taxpayer. I acknowledge that I am solely responsible for ensuring that all information I provide or that is provided on my behalf to EZTax (Lowthers Tauranga Limited) is complete and accurate and EZTax (Lowthers Tauranga Limited) does not undertake any audit or verification of such information (unless the information is covered by clause 2.1)
5. RECEIPT AND PAYMENT OF TAX REFUNDS
5.1 I give the following authority in respect of any refunds due to me:
a) For EZTax (Lowthers Tauranga Limited) to receive any tax refunds on my behalf and deposit this into the Lowthers trust account
b) For EZTax (Lowthers Tauranga Limited) to debit from that refund any outstanding fees
c) For EZTax (Lowthers Tauranga Limited) to pay the net balance of the tax refund to me vi direct debit into my nominated bank account as recorded in my application.
d) If part or all of my tax refund goes to arrears on my Inland Revenue account, I accept that EZTax (Lowthers Tauranga Limited) will deduct its fees for the tax return/s calculated based on its assessment (including any transfers) from any amounts that are released by Inland Revenue
5.2 In the event that:
a) my tax refund is applied to a bank account in error (for example, where I have given an out of date or incorrect bank account number);
b) my tax refund wholly or partly goes to arrears on my Inland Revenue account or an indebtedness to an eligible third party and to the extent there is an insufficient amount remaining to deduct the fees set out in clause 3; or
c) I delink EZTax (Lowthers Tauranga Limited) as my tax agent after the tax refund process has commenced, but prior to receipt of the tax refund by me,
I confirm that I will remain liable to EZTax (Lowthers Tauranga Limited) for any outstanding fees (which would be otherwise paid to EZTax (Lowthers Tauranga Limited) and will pay such fees within 7 days of receipt of invoice or that these fees may be deducted from any future refund.
I agree that I am liable to pay any administration costs and fees incurred for debt collection, should I owe EZTax (Lowthers Tauranga Limited) overdue amounts.
EZTax (Lowthers Tauranga Limited) will not be responsible for any money deposited into a bank account provided in error.
6. TIMING
6.1 I acknowledge that if my application for a tax refund is not received before 25 March 2019, it may not be processed before 31 March 2019, and therefore I may lose the possibility of a refund for the 2014 tax year. Inland Revenue may time-bar the 2013 financial year at any stage which is beyond the control of EZTax (Lowthers Tauranga Limited).
6.2 I understand that while EZTax (Lowthers Tauranga Limited) aims to pay the net balance of my tax refund to me within 3 working days from the date I make my application, this time frame can be increased by delays at Inland Revenue. I understand a 3 day time frame is not guaranteed, and release EZTax (Lowthers Tauranga Limited) from any liability for payment occurring outside of that time frame. Tax refunds for the most recently completed tax year which ends on 31 March will not be issued until mid June (at the earliest).
7. LIMITATION OF LIABILITY
7.1 In respect of services provided by EZTax (Lowthers Tauranga Limited) to the maximum extent permitted by law, you agree that our liability for any and all loss or damage suffered by you in connection with the services will be limited to two times the amount of professional fees paid to us for the services and you agree to release us from all claims arising in connection with the services to the extent that our liability in respect of such claims would exceed this amount. If the services were provided in respect of the financial year in respect of which the act or omission first occurred.
8. AMENDMENT OF THESE TERMS
8.1 EZTax (Lowthers Tauranga Limited) may amend these Terms at any time. I acknowledge that it is my responsibility to ensure that I am aware of the Terms currently applying and that the continued use of this website and/or my receipt of services from EZTax (Lowthers Tauranga Limited) indicates my acceptance of any changes made. If I do not agree with a change made to these Terms, I acknowledge that it is my responsibility to contact EZTax (Lowthers Tauranga Limited) to opt out of EZTax (Lowthers Tauranga Limited)’s services at any time.
9. PRIVACY ACT 1993
9.1 Information EZTax (Lowthers Tauranga Limited) obtains in the course of this engagement is subject to confidentiality requirements, in addition to obligations under the Privacy Act 1993. EZTax (Lowthers Tauranga Limited) will only disclose that information to other parties in accordance with EZTax (Lowthers Tauranga Limited)’s Privacy Policy or as required by law.
9.2 I understand that I have the right to request a copy of the information about me retained by EZTax (Lowthers Tauranga Limited), and the right to request the correction of any incorrect information about me held by EZTax (Lowthers Tauranga Limited).
9.3 I consent to the information obtained in the course of this engagement being used in accordance with EZTax (Lowthers Tauranga Limited)’s Privacy Policy, which is available here (link).